Terms and Conditions MTSD

Sign up/Registration

Information can be obtained and registration for courses can be done directly on the website or by contacting your training provider.
Once we have received the registration, the course participant will receive written confirmation from us. If the course requested is full, we will notify the person requesting registration immediately.

Payment

Private delegates:
We send an invoice immediately after receiving the registration. The payment deadline is eight days net from receipt of the invoice. Your course registration is not confirmed until the payment has been received.

Company:
The invoice will be sent upon course completion.

Cancellation

If the course participant has to withdraw from a course, the cancellation must be done by sending an e-mail to the training provider.

In case of cancellation by the customer less than four and more than two weeks prio to the commencement of the course, a cancellation fee of DKK 500 shall apply.

If the cancellation is received more than 14 days before the course starts, the entire course fee will be refunded. If the cancellation is received between 7 and 14 days before the course starts, we charge 50% of the course fee, and for cancellation less than 7 days before the course starts, the full course fee will be charged.

Replacement

If a course participant is unable to take part in a given course, the person who booked the course may send someone else in his/her place at no extra charge. The training provider must be notified of this no later than the day before the course starts.

Lost Course Certificate

Should a course certificate be lost or damaged, we will gladly issue a new certificate. The price is DKK 500.00 per certificate.

Cancellation and date changes

We reserve the right to cancel a course, if we do not have enough course registrations. We also reserve the right to change course dates if necessary.

Catering

Breakfast, lunch and coffee/tea with pastry in the afternoon is included for all participants during courses.

Accommodation

Accommodation is arranged and paid by the client/course participant. MTSD has attractive pricing agreements with several good hotels in Svendborg. When booking a room, please state that you will be attending a course at MTSD.

Svendborg hotels:

Hotel Svendborg: Phone: +45 6221 1700, www.hotel-svendborg.dk
Hotel Ærø: Phone: + 45 6221 0760, http://www.hotel-aeroe.dk/
Danhostel Ferievandrerhjem: Phone: + 45 6221 6699, http://www.danhostel-svendborg.dk/